XUANDE / EQUIPMENT SOURCINGContact Serena
Enquiry terms
Reference prices, equipment selection and quotation conditions.
Submitting an enquiry is not a purchase or an accepted order. Model, configuration, price, delivery and after-sales terms require written confirmation.
Selection tools offer a starting point and do not replace engineering review or operating instructions.
Final quotation subject to order confirmation.
Sales & service terms
- Stocked standard equipment
- Stocked standard equipment: next-day dispatch target (eligible stock items)
- Custom orders
- Custom orders: 15–30 working days ex-works readiness
- Spare parts
- Stocked spare parts: within 48 hours
- Warranty
- Warranty: 12 months from B/L date
- Support
- Support: 24/7 service channel, 48-hour engineering response
- Trade terms
- Trade terms: FOB Tianjin / CIF / DDP on request
- Payment
- Payment: 30% T/T deposit, balance before shipment
Dispatch and ex-works readiness are not arrival dates. Availability, configuration, destination and agreed order terms apply. A 24/7 service channel does not mean instant engineering support.